Social Media Marketing – FAQs
Do you publish to Facebook groups?
Yes we do. We can include this as one of the posts in your SMM package, or if you require this a an additional post, just get in contact with us and we’ll tailor make a campaign that includes this for you.
I heard that Social Media Re-Targeting is a powerful tool, do you do this?
Yes we do. Social media re-targeting or remarketing is done over all the platforms and is a great way to specify on your niche market and therefore get more ROI for your spending.
I need a large campaign with lots of research and planning. Can you help me?
Yes we can. We understand that one size doesn’t fit all and we can tailor design a campaign that exactly fits your needs.
How can I pay you?
We accept credit cards using a third party processor for an additional 3% fee, or if you are locate in Costa Rica, we accept cash or bank transfers.
Can I cancel?
For those who wish to cancel and are paying monthly (rather than those who purchased for 6 months and are receiving the 7th month free), we request one weeks notice before the start of the new month, as we work one week in advance. There may be a small fee incurred for the work carried out for you for the following month.
Clients who wish to cancel that are on a 6th month contract with a free 7th month, would need to contact us and this will be concluded on a case by case basis.
What will you need from me to get started?
We will need access to your social media accounts and in addition, it would help us a lot if you can provide us with lifestyle images, ideas for content, your website, a blog and anything else that will help us in running your campaign. We will also need information about your target audience.